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Terms and Conditions

Terms and Conditions

Payment

Christiania Art Gallery receives online payments with Visa/Dankort, Mastercard, American Express and PayPal. Payment will not be charged to your account until the physical product is shipped unless otherwise agreed or stated on your order. All amounts on the website are including VAT.

The website uses the following currencies for pricing: Denmark – Kroner (DKK)

Christiania Art Gallery uses a secure payment server that encrypts all information with SSL protocol which means your data is secure and cannot be read by other outsiders.

Christiania Art Gallery’s own website also uses encryption with SSL protocol.

Return policy

Contact Christiania Art Gallery before returning an item. You can return an item within 14  days of delivery. The item must be unused and with unbroken seal. If the item is damaged or used, it will not be refunded. Be sure to enclose contact information together with the return package and, if possible, provide us with a tracking number and a brief description of your case.  Christiania Art Gallery  recommends that you receive a receipt and a package ID for the return package from the delivery service, as it makes it easier to follow the return shipment if needed. You will receive a refund from  Christiania Art Galleryif the item can bereturned. If you paid via  bank transfer,we need a bank account number to transfer the money  back. It is easiest to send the account number by email.

Delivery

Christiania Art Gallery sends packages by mail or carrier.

Delivery time is1-4  days  in Denmark.

Delivery time is 1-8 days in Europe.

Delivery time is 1-14 in countries around the world.

To return your item, you must be able to present a receipt or proof of purchase.

You must send your item to:

Marios Orozco, Christiania Art Gallery, Fabriksområdet 94A, 1440 Copenhagen K, Denmark
Phone:  +45  42669980 E-mail:  christianiaartgallery@gmail.com

You are responsible for paying your own shipping costs when you return the item. Shipping costs are non-refundable. If you receive a refund, the cost of the return will be deducted from the refund. The length of time it takes to exchange a product varies depending on where you live.

Refund policy

Our policy is valid for 14  days. If more than 14 days have passed since your purchase, we cannot offer to refund or exchange the item. The item can be returned if it is unused and in the same condition as when you received it. It must also be in the original packaging.

Refunds As soon as we have received and reviewed your return, we will send an email that we have received the return item. We also inform you whether the return item is approved or rejected. If approved, your refund will be processed and the money will be deposited into your debit card or refunded via the original payment method within a certain number of days.

Late or missing paymentsIf you haven’t received a refund yet, check your bank account again. Then contact your credit card provider. It may take some time for the refund to appear. Then contact your bank. There is often processing time before a return payment is made. If you have done all this and you still have not received the refund, you can contact us at christianiaartgallery@gmail.com

Sale items Items at normal price are refundable. Unfortunately, our sale goods can’t.

ExchangesWe exchange items only if they are faulty or corrupted. If you want to exchange the item, please send us an email at

christianiaartgallery@gmail.com and send your item to:

Marios Orozco, Christiania Art Gallery, Fabrik gruppend 94A, 1440 Copenhagen K, Denmark
Phone: +45 42669980

PRIVACY POLICY

What do we do with your information? When you purchase an item from our store, we collect – as part of the purchase and sale process – the personal information that you provide to us, such as name, address and email address. When you visit our store, we also receive your computer’s IP address automatically so we can get information about your browser and operating system. We do not resell personal information and do not disclose your personal information to others, it is only registered in our customer book. You can have your information deleted at any time by contacting us by email or phone.

Email Marketing

With your permission, we may send emails about our store, new products, and other updates.

Consent When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return of a purchase, you also consent to us collecting the information and using it exclusively for that purpose. We also ask for your personal information for a secondary reason, namely marketing. In this context, we will either ask you directly for your consent or allow you to say no.

Withdrawal of consent

If you subsequently change your mind, you may withdraw your consent at any time for us to contact you, to continue to collect, use or publish your information, by contacting us at christianiaartgallery@gmail.com

Disclosure

We may disclose your personal information if required by applicable law or if you violate our Terms of Service.

Payment

If you choose a direct payment gateway to complete your purchase, our third party payment gateway may use your credit card information for that purpose.

Third Party Services As a general rule, the third party providers we use will only collect, use and disclose your information to the extent necessary to provide the services they provide to us.

Some third party service providers, such as payment gateways and others that process payment transactions, have their own privacy policies in relation to the information we need to provide to them in connection with your purchase-related transactions. In connection with these providers, we recommend that you read their privacy policies so that you can understand how your personal information is handled by these providers.

Please note that certain providers may be located in or have facilities located within a different jurisdiction than either you or us. So if you choose to proceed with a transaction involving the services of a third party service provider, your information may be subject to the laws of that jurisdiction or jurisdictions where the service provider or its facilities are located. When you leave our store’s website or are redirected to a third party website or third party’s application, you are no longer subject to this Privacy Policy or our Website’s Terms of Agreement.

When you click on links in our store, you may be directed away from our site. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements.

Security To protect your privacy, we take reasonable steps and follow industry best practices to ensure that information is not inappropriately lost, misused, accessed, published, altered or destroyed. If you provide us with your credit card information, this information is encrypted using Secure Socket Layer (SSL) technology and stored with an AES-256 encryption.

The collection of personal data
Christiania Art Gallery  collects and processes personal data in accordance with the applicable law on the processing of personal data. At  Christiania Art Gallery,  we give priority to data security and confidentiality. At the same time, we would like to give you the best possible experience when using our websites. Therefore, we collect some information that we use when you shop in the shop. For example, it may be which pages you visit and which buttons, etc. you use. Before we register your personal data, you will always be made aware of it. The personal data we collect is name, phone number, email address, home address, information about your purchase and your payment information.

What does Christiania Art Gallery  use the information for?

We collect personal data for the use of the webshop, including processing and sending your order, registering for desired features.m, etc., and to send marketing materials and other information about our products and activities. Finally, your information may be used in the investigation of suspected fraud.

We collect your email address so that we can send you an order confirmation by email and inform you when your order is shipped. We place your name and phone number on a label placed on the outside package with your order. This happens to us, or our external distributors, to use this information to contact you if there are any questions or problems with the shipment of your order and that an SMS/mail can be sent to you with information about the status of your shipment, or information that the shipment has been delivered to the selected address/package shop.

Christiania Art Gallery processes personal data for marketing purposes in accordance with the applicable law, including the requirement to obtain consent prior to the transmission of electronic marketing.

Do you want to know what information Christiania Art Gallery has obtained, you can send an email to  christianiaartgallery@gmail.com with a query. If you wish to be deleted from our system, an email can also be sent to the same email.

Age of Authority When you use this website, you declare that you are of legal age or that you are of legal age where you reside and have given us your consent for your minors to use this website.

Changes to contract termsWe reserve the right to change our terms of contract at any time, so you should review them regularly. Changes and clarifications will take effect immediately after they have been published on the website.

If we make significant changes to this policy, you will be notified that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, whether we use and/or publish it. If our store is acquired or merged with another company, your information will be transferred to the new owners so that we can continue to sell products to you.